Reliance Retail has written off its entire ₹1,645 crore investment in hyperlocal delivery platform Dunzo, according to Reliance Industries’ FY25 annual report. The retail arm held a 26% stake in the company.
Founded in 2015 in Bengaluru, Dunzo began as a WhatsApp-based service helping users run errands and deliver items within the city. It later expanded into a full-fledged app offering hyperlocal deliveries of groceries, packages, medicines, and food, becoming one of India’s early quick commerce pioneers. The platform gained popularity for its speed and convenience but struggled to achieve profitability amid rising competition from Swiggy Instamart, Zepto, and Blinkit. Reliance had led a $240 million funding round in January 2022, hoping to use Dunzo’s lastmile delivery network to support JioMart merchants and retail outlets. However, operational challenges and cash flow issues slowed its growth. The write off comes months after CEO Kabeer Biswas stepped down to join Flipkart’s new quick commerce venture, Minutes.
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