Amazon has introduced a new generation of smart glasses aimed at redefining the delivery workflow for its last-mile associates. The announcement signals the e-commerce giant’s increasing investment in artificial intelligence and wearable technology as it seeks to improve efficiency, reduce driver distractions, and enhance safety across its vast logistics network.
Hands-Free, AI-Driven Navigation for Drivers
The newly developed glasses leverage AI-powered sensing, advanced computer vision, and built-in cameras to offer turn-by-turn walking navigation, hazard detection, and package scanning all projected in a heads-up display directly in the driver’s field of vision. The moment a driver parks at a delivery location, the glasses automatically activate, helping locate the correct parcel in the vehicle and guiding the driver through complex drop-off points, such as sprawling apartment blocks or business parks. This hands-free system aims to significantly reduce the time and risk associated with constantly switching between phone, package, and the physical environment, a move Amazon claims will streamline the entire parcel delivery process.
Design Rooted in Driver Feedback and All-Day Comfort
Amazon states that hundreds of delivery associates (DAs) participated in prototyping and testing, providing critical insights that shaped both the ergonomic design and the clarity of information displayed. The glasses, built for all-day use, feature support for prescription and transition lenses, adjusting to varying light conditions a boon for drivers covering packages in sunlight and shade. A compact controller, integrated into the delivery vest, houses operational controls, a swappable battery for extended shifts, and a dedicated emergency button, further emphasizing driver safety.
Pilot Testing and Rollout Plans
The smart glasses are currently in pilot mode, being trialed with select delivery partners across North America. The primary features package scanning, AR-powered navigation, hazard alerts, and proof-of-delivery capture have been confirmed as part of the ongoing trial, with Amazon collecting feedback to refine the system before global rollout. Reuters and other sources note that development of the product, which runs under the internal codename “Amelia,” was underway since 2024.
AI and Data: The Next Stage in Last-Mile Innovation
Amazon sees these glasses as more than a productivity tool. Each delivery, the company notes, produces valuable operational data enabling machine learning systems to optimize route planning, anticipate hazards, and reduce error rates in real time. The company envisions future iterations supporting defect detection automatic notification if a parcel is left at the wrong address and dynamic hazard awareness, such as detecting loose pets or adjusting for low-light environments.
A Broader Push Into Wearable Logistics Tech
While the device is not intended for consumers, its deployment reflects Amazon’s broader strategy: embedding AI-powered hardware into every stage of logistics to drive operational efficiency, reduce costs in “last mile” delivery, and potentially set the stage for future consumer offerings. The initiative arrives as delivery volumes continue to surge and operational efficiency grows ever more critical for industry leaders.
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