The Digital India BHASHINI Division and Government e Marketplace have signed a memorandum of understanding to integrate AI-powered multilingual language technologies into India’s national public procurement portal. The agreement aims to make GeM more accessible to buyers and sellers across the country by enabling users to access information and services in their preferred Indian languages, including through voice-first and generative AI interfaces.
Under the MoU, the two entities will collaborate to strengthen multilingual access, governance and service delivery across GeM’s digital platforms. The partnership is designed to support seamless interaction across 22 officially recognised Indian languages and other Indian languages, addressing language barriers that have traditionally limited participation in government procurement.
The collaboration includes co-creation, integration and deployment of multilingual digital public resources through initiatives such as BHASHINI Udyat, Mitra, Appmitra, Sahyogi and Pravakta. It will also cover translation API integration, domain-specific language model development, multilingual glossary creation, voice-enabled technologies, reference applications, voice bots and linguistic dataset development. These components are intended to deepen multilingual capabilities across the GeM ecosystem.
Officials said the initiative is expected to support a more inclusive public procurement ecosystem by reducing language barriers across services such as seller onboarding, platform navigation, communication and stakeholder engagement. The effort is positioned to enable stakeholders on GeM to operate and participate more effectively in a multilingual digital environment.
The collaboration will focus on strengthening multilingual AI models and language technologies tailored to public procurement, government service delivery, commerce and business participation. This includes enabling voice-first multilingual experiences to better reflect India’s diverse linguistic landscape. Discussions around the initiative have highlighted the role of multilingual technologies in expanding access to procurement opportunities and improving ease of doing business, particularly for MSMEs, startups, entrepreneurs and businesses operating in non-English or regional language environments.
The MoU also envisages encouraging language data contributions through BHASHINI’s Bhashadaan initiative, alongside awareness programmes, capacity-building efforts and broader adoption of multilingual AI tools among institutions and stakeholders linked to GeM. The partners may jointly explore further projects to strengthen multilingual digital infrastructure, expand access to procurement services, promote innovation and drive wider use of language technologies across public procurement.
The partnership reinforces BHASHINI’s positioning as population-scale language infrastructure for AI-driven digital governance and multilingual inclusion. It also supports GeM’s stated vision of a transparent, efficient and inclusive public procurement ecosystem that enables broader participation from buyers and sellers nationwide.
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